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Auditor General Slams CRA Call Centres for Inaccurate Tax Guidance

  Auditor General of Canada Karen Hogan holds a press conference at the National Press Theatre in Ottawa on Tuesday, June 10, 2025. The Canada Revenue Agency’s (CRA) call centres are failing to provide Canadians with reliable tax information, according to a new report from Auditor General Karen Hogan. Between February and May 2025, Hogan’s office placed test calls to CRA contact centres and found that agents gave accurate and complete answers to individual tax questions only 17 per cent of the time . While responses to business tax or benefits inquiries were somewhat better, accuracy reached just 54 per cent , with completeness hovering around 30 per cent. The report also highlighted long wait times. Despite the CRA’s target of answering 65 per cent of calls within 15 minutes, only 18 per cent of calls met that standard. In June, fewer than five per cent were answered within the promised timeframe, with average waits stretching to more than half an hour  Hogan criticized t...

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popular Christmas traditions in other countries

 

Christmas is celebrated in many different ways around the world. Here are some of the most popular Christmas traditions from different countries:

  1. Mexico: In Mexico, people celebrate Christmas with a nine-day celebration called Las Posadas. The celebration reenacts Mary and Joseph’s search for a place to stay in Bethlehem.
  2. Germany: Germans celebrate Christmas with a Christmas market called Christkindlmarkt. The market sells Christmas decorations, food, and gifts .
  3. Italy: In Italy, people celebrate Christmas with a feast called La Vigilia. The feast consists of seven fish dishes and is eaten on Christmas Eve .
  4. Sweden: Swedes celebrate Christmas with a feast called Julbord. The feast consists of traditional Swedish dishes such as meatballs, pickled herring, and Jansson’s Temptation .
  5. Japan: In Japan, people celebrate Christmas with a meal of fried chicken from KFC. This tradition started in the 1970s when KFC launched a marketing campaign called “Kentucky for Christmas!” .
  6. Australia: Australians celebrate Christmas with a barbecue on the beach. It’s a great way to enjoy the warm weather and the outdoors .
  7. Brazil: In Brazil, people celebrate Christmas with a feast called Ceia de Natal. The feast consists of turkey, ham, and other traditional Brazilian dishes .
  8. Greece: Greeks celebrate Christmas with a feast called Christougenna. The feast consists of traditional Greek dishes such as lamb, stuffed grape leaves, and spanakopita .

I hope you find these traditions interesting! 

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