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Auditor General Slams CRA Call Centres for Inaccurate Tax Guidance

  Auditor General of Canada Karen Hogan holds a press conference at the National Press Theatre in Ottawa on Tuesday, June 10, 2025. The Canada Revenue Agency’s (CRA) call centres are failing to provide Canadians with reliable tax information, according to a new report from Auditor General Karen Hogan. Between February and May 2025, Hogan’s office placed test calls to CRA contact centres and found that agents gave accurate and complete answers to individual tax questions only 17 per cent of the time . While responses to business tax or benefits inquiries were somewhat better, accuracy reached just 54 per cent , with completeness hovering around 30 per cent. The report also highlighted long wait times. Despite the CRA’s target of answering 65 per cent of calls within 15 minutes, only 18 per cent of calls met that standard. In June, fewer than five per cent were answered within the promised timeframe, with average waits stretching to more than half an hour  Hogan criticized t...
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French Government to Resign: A Caretaker Transition Amid Political Turmoil

 

French President Emmanuel Macron is poised to accept the resignation of Prime Minister Gabriel Attal and his government by the end of the day. This move comes after an inconclusive snap election, but the current administration will remain in a caretaker capacity until a new cabinet is appointed. Here’s what you need to know:

  1. Caretaker Government: Attal’s government will continue to handle emergency situations and manage current affairs in the euro zone’s second-largest economy. However, they won’t be able to propose new legislation or make significant changes. Notably, this caretaker government will oversee the smooth running of the upcoming Olympics, scheduled to begin on July 26.

  2. Left-Wing Struggles: Left-wing parties are embroiled in a bitter dispute over who should be the next prime minister. The New Popular Front (NFP), an alliance of socialists, Greens, and communists, unexpectedly topped the vote in the recent snap election. However, tensions persist over forming a left-wing government.

  3. Mainstream Alliance: President Macron has called for mainstream parties to forge an alliance, potentially including elements of the NFP but excluding France Unbowed. The urgency to find a solution is high, as Communist party leader Fabien Roussel warns of a potential “shipwreck” if consensus isn’t reached.

In summary, France faces a delicate political landscape as it navigates this caretaker transition. The fate of the next government remains uncertain, and all eyes are on the negotiations between competing factions. Stay tuned for further developments.


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