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Auditor General Slams CRA Call Centres for Inaccurate Tax Guidance

  Auditor General of Canada Karen Hogan holds a press conference at the National Press Theatre in Ottawa on Tuesday, June 10, 2025. The Canada Revenue Agency’s (CRA) call centres are failing to provide Canadians with reliable tax information, according to a new report from Auditor General Karen Hogan. Between February and May 2025, Hogan’s office placed test calls to CRA contact centres and found that agents gave accurate and complete answers to individual tax questions only 17 per cent of the time . While responses to business tax or benefits inquiries were somewhat better, accuracy reached just 54 per cent , with completeness hovering around 30 per cent. The report also highlighted long wait times. Despite the CRA’s target of answering 65 per cent of calls within 15 minutes, only 18 per cent of calls met that standard. In June, fewer than five per cent were answered within the promised timeframe, with average waits stretching to more than half an hour  Hogan criticized t...
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Hezbollah Leader’s Death Sends Shockwaves Across the Middle East

 

The death of Hezbollah leader Hassan Nasrallah has sent shockwaves throughout Lebanon and the wider Middle East. The militant group confirmed on Saturday that Nasrallah was killed in an Israeli airstrike in a southern suburb of Beirut.

Nasrallah’s death has elicited a range of emotions across the region. In Lebanon, many supporters of Hezbollah are mourning the loss of their leader, with tears and public displays of grief. Conversely, in other parts of the Middle East, his death has been met with a mix of relief and celebration, reflecting the divisive nature of his leadership.

International reactions have also been polarized. U.S. President Joe Biden described the killing as “a measure of justice for his many victims,” while Iran’s Supreme Leader condemned the airstrike, calling it an "Israeli massacre".

Nasrallah had been a prominent figure in Middle Eastern politics for decades, known for his staunch opposition to Israel and his influence over Hezbollah’s military and political strategies. His death marks a significant turning point in the region’s geopolitical landscape, with potential implications for future conflicts and alliances.


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